News

August 2, 2017 / News

PRO Team Telecom integrates PRO CRM with SAP

One of our CRM clients purchased SAP for the whole enterprise except departments operating on our CRM and refused to...
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April 4, 2017 / News

Our deep congratulations for our clients; El-Batal Group, Misr Italia Properties, & Mousa Coast

Our deep congratulations for our clients; El-Batal Group, Misr Italia Properties, & Mousa Coast for their outstanding participation at CITYSCAPE...
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October 1, 2016 / News

PRO Team Telecom awarded Ministry of Finance Call Center Tender

PRO Team Telecom awarded Ministry of Finance call center tender against two Avaya distributors  
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August 23, 2016 / News

PRO Team Telecom replaced Cisco Call Manager at Hyper ONE

Hyper ONE joins our clients list; we replaced their Cisco call manager by PRO Call Center, and implemented PRO CRM
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February 9, 2016 / News

PRO Team Telecom releases Automated Warranty Activation IVR

For Chloride Egypt, we implemented Automated Warranty Activation IVR, where we automate the warranty activation process by phone call without the need to...
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January 1, 2015 / News

PRO Team Telecom releases Automated Medical Insurance IVR

For Active for Medical Services, we implemented Automated Medical Insurance IVR, where we automate the medical insurance approval process by phone without...
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October 1, 2014 / News

PRO Team Telecom releases 0% Call Loss CRM Module

PRO Team Telecom releases the 0% Call Loss plug-in that automatically manages after-working-hours calls and abandoned ones to achieve 0% call loss....
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