News & Events

To the best of our knowledge, we're the first to implement intelligent call routing using #Asterisk & #vTiger. Intelligent call routing is checking...

We integrated our 0% call loss module with the latest vTiger 7.1 that doesn't support Asterisk call manager, we achieve...

Our deep congratulations for our clients; El-Asreya Developments, El-Batal Group, & Misr Italia Properties for their outstanding participation at CITYSCAPE...

We participate at Digital Nation 6 exhibition, Intercontinental Cairo City Stars, 4 & 5 March. We present special discount for visitors, live demos,...

We're participating today at Tafra Meetup #33: IoT Economics, Thanks Tafra. We believe “Continuous learning is the minimum requirement for...

Yeastar S-Series VoIP PBX is a perfect choice for IP-PBX but not for call centers, we resolved that as follows:...

Rather than collecting social media generated leads by periodically downloading them and distributing manually to sales staff. We integrate different...

PRO Team Telecom participates at RiseUpSummit from 7-9 December, where the entire MENA ecosystem comes together to connect, collaborate, and...

We participated at Gitex as a silver partner for Information Technology Industry Development Agency (ITIDA), the executive IT arm of...

Sangoma Technologies is a trusted leader in value-based unified communications solutions for SMBs, enterprises, OEMs, carriers, and service providers and...

We integrated our 0% call loss CRM module with Yeastar S-Series VoIP PBX. We achieve 0% call loss by automatic...

Our talk at TechHealth conference co-located with Mediconex & Pharmaconex exhibitions, presenting the 'Automated Medical Insurance' IVR, where we automate...

We participate at TechHealth conference "Towards a unified vision for Health Information System in Egypt", 14 - 15 April. We present special...

We participate at PHARMACONEX exhibition, the leading pharmaceutical event in the MENA region, 14-16 April. We present special discount for visitors, live...

We participate at MEDiCONEX exhibition, the largest healthcare platform across North Africa, 14-16 April. We present special discount for visitors, live demos, and...

Our deep congratulations for our clients; El-Batal Group, Misr Italia Properties, & Mousa Coast for their outstanding participation at CITYSCAPE...

We participate at Digital Nation 5 exhibition, Intercontinental Cairo City Stars, 5 & 6 March. We present special discount for...

We're proud that we're managing Misr Italia call center & CRM. Mahmoud Bekheit, Commercial Director at Misr Italia Properties: IL...

PRO Team Telecom participates at RiseUpSummit from 1-3 December, where the entire MENA ecosystem comes together to connect, collaborate, and change...

Grandstream IP-PBX supports CRM integration with only Sugar & salesforce. Salesforce isn't open-source, its license starts from 25$ to 300$...

One of our CRM clients purchased SAP for the whole enterprise except departments operating on our CRM and refused to...

Our deep congratulations for our clients; El-Batal Group, Misr Italia Properties, & Mousa Coast for their outstanding participation at CITYSCAPE...

PRO Team Telecom awarded Ministry of Finance call center tender against two Avaya distributors  

Hyper ONE joins our clients list; we replaced their Cisco call manager by PRO Call Center, and implemented PRO CRM

For Chloride Egypt, we implemented Automated Warranty Activation IVR, where we automate the warranty activation process by phone call without the need to...

For Active for Medical Services, we implemented Automated Medical Insurance IVR, where we automate the medical insurance approval process by phone without...