PRO Automated IVR

PRO Automated IVR system is based on Asterisk, the world’s most widely adopted open source communications platform:

  • Deployed in over 170 countries.
  • 2 Million downloads annually.
  • On more than 1 Million servers worldwide.
  • Approximately 1.3 million new endpoints each year.
  • 86,000 registered community members.

Features:

  • Provide automatic functions without any intervention from agents, by database integration with your CRM or ERP.
  • Web based live monitor for the analog phone lines.
  • Reports and charts for IVR activities.
  • Arabic & English Text to Speech.

Benefits:

  • Hire fewer agents by providing automatic functions through IVR.
  • Automatic functions will keep your enterprise available 24/7, and enable you to serve the customers in better way at the call center rush hours.

Case Studies:

  • Automated Medical Insurance System for Active for Medical Services.
  • Automated Battery Warranty Activation System for Chloride Egypt.